AI order processing for mid-market manufacturers

Stop typing orders. Start approving them.

Ordermind reads every confirmation in your mailbox - email, PDF, Excel - checks delivery dates, prices and quantities against your purchase order, and posts them to SAP or Navision. Your team approves. We handle the typing.

By the team behind OWOW

Built by OWOW - the studio behind work for

  • Big Green Egg
  • Share Logistics
  • Steel Solutions
01The problem

Your order desk spends 30% of the day retyping.

Three numbers we see again and again at mid-market manufacturers and distributors across Europe.

  • 30%of a working day

    Retyping mail into ERP.

    Whether it’s one order line or twenty, every detail gets entered by hand. Repetitive, error-prone, and tedious for the people doing it.

  • ~1 in 3during peak

    Errors only surface late.

    A missed delivery date doesn’t show up in the mailbox. It shows up when production calls: where is this item? Then you’re sending a back-order to the customer - at your cost.

  • Knowledge = peoplenot your ERP

    The process lives in heads.

    Transit days, customer rules, exceptions. When that person retires, half a department panics.

“It’s just dumb work. Repetitive. After a while you stop paying attention.”
Purchasing Manager - SMB window-blinds manufacturer (discovery, 2026)
02Every format. Every language. Every supplier.

The AI reads what your people read - and more.

Explore the real Ordermind workflow with privacy-safe sample data - from incoming order to validated lines ready for approval.

One queue for every incoming order

Search, filter and assign orders from a single operational view. Statuses make the next action obvious before anyone opens the message.

01 of 07
Ordermind incoming orders queue using fictional sample data
03How it works

From inbox to ERP - without typing.

  1. 01

    Ingest

    Ordermind reads every email, PDF and Excel attachment in your shared mailbox - including forwarded mails and stock lists.

  2. 02

    Understand

    AI recognises the order type and pulls out the exact fields you use.

  3. 03

    Validate

    Business rules check delivery dates, prices, quantities and duplicates - automatically.

  4. 04

    Approve

    Your buyer reviews, clicks, done. The order lands in your ERP - SAP, Navision, …

Integrations in production
  • SAP
  • Navision
On the roadmap

Organi OLS · King · Exact · AFAS · Isah · Ridder iQ · Trimergo · Logic4 · Syntess

04Why Ordermind

Most AI tools sit unused. Ours doesn’t.

Most AI tools sit unused. Ours doesn’t.
CapabilityOursOrdermindAPI-only AIManual + Power Automate
A review dashboard your team actually usesYesNoNo
Human-in-the-loop on every fieldYesNoYes
Confidence score on every fieldYesYesNo
Business rules native, no scriptingYesNoNo
Live in production on your ERPYesNoYes
Reads NL, EN, DE and FR out of the boxYesYesNo
Every change auditable - who, what, whenYesNoNo
No extra infrastructureYesYesNo
“The biggest surprise for customers? That it has an intuitive interface.”
Dees Oomens - founder, Ordermind
05Who we built it for

Three sectors. Three ERPs. One pain solved.

  • Made-to-measure · 1,500+ SKUs

    Window-blinds manufacturer

    ERPMicrosoft Navision
    110,000projected per year

    4 buyers handle the same volume with 50% less typing - based on discovery with a Dutch blinds producer.

  • Wholesale · seasonal peak

    Lighting brand

    ERPSAP
    4 FTEexpected at peak

    13,000 orders and 73,000 lines in peak season - without scaling the team every year. Model outcome for wholesale lighting.

  • Steel slitting · Port of Antwerp

    Break-bulk operator

    ERPOrgani OLS
    10 → 2 minper slitting order

    PDF, Excel and forwarded mails → validated slitting order. Master coils, knives and specs computed in seconds.

06What’s in it for you?

Calculate your saving in 10 seconds.

What’s in it for you?

1,000/ month
3FTE
€45,000
Estimated annual saving€32,400
Ordermind payback period
4 months
Year-1 ROI
238%

Indicative - we’ll work the exact number with you in the demo.

07Secure and compliant

Built for IT managers who don’t want surprises.

  • EU data

    Servers in Amsterdam. GDPR-native. Your data never leaves the EU.

  • TLS 1.3 and at-rest encryption

    Encrypted in transit and in storage. Separate keys per customer.

  • Full audit log

    Every change recorded - who edited what and when. Searchable per order.

  • Microsoft Graph

    Works on your shared mailbox. No VPN, no extra infrastructure.

  • ERP integrations in production

    SAP and Microsoft Navision are live in production today. Organi OLS, King, Exact and more are on the roadmap.

  • Human-in-the-loop

    A person on your team approves every order before it posts. Nothing reaches your ERP without their click.

08Approach

5 phases. We start with Discovery.

  1. 01
    Phase 01Now

    Discovery

    3 weeks of detailed scoping. After that you know exactly what we’ll integrate and when you’ll go live.

    • inventory and cluster your orders
    • map current vs. target flow
    • integration analysis on your ERP
    • validate language and vision models
    • estimate custom work
    • agree success metrics
  2. 02
    Phase 02

    Integration

    Connect the mailbox, link the ERP API, sync your product catalogue. One-time.

  3. 03
    Phase 03

    Customisations

    Customer-specific rules, exceptions, non-standard PDF layouts. Tailored.

  4. 04
    Phase 04

    Onboarding

    Train the team, run the first batch live, fine-tune the models. Included.

  5. 05
    Phase 05

    Launch and Support

    Production. Basic SLA included, extended SLA on request.

Discovery starts the moment we sign. After 3 weeks you know exactly what needs integrating, what it costs, and when you go live.

09Pricing

License per month - tuned to your volume and complexity.

  • Starter

    Custom quote

    up to ~1,000 orders / mo

    One mailbox, one order type

    • All order types - email, PDF, Excel
    • NL, EN, DE and FR - out of the box
    • Microsoft Graph mailbox connect
    • SLA & model updates included
  • Most chosen

    Growth

    Custom quote

    ~1,000–2,500 orders / mo

    Custom business rules, multiple order types

    • Everything in Starter
    • Custom business rules - no scripting
    • Per-field audit trail
    • Multiple order types in parallel
  • Scale

    Custom quote

    2,500+ / multi-site

    Tailored SLA & integrations

    • Everything in Growth
    • Extended 24×7 SLA available
    • Multiple mailboxes / sites
    • Roadmap input
How the price is set

Your exact monthly price depends on order volume and complexity - line count, attachments, ERP integration and customisation. We set it during discovery, not before.

Customers typically save €18,000–€19,000 a year on manual order processing. Most earn Ordermind back in the first month - we’ll work your business case in the demo.

Book a demo & quote
10Implementation - optional

Two paths to live.

Take the license and integrate it yourself, or have us do the connection and the custom work.

Signature
at your own team's pace

Integrate it yourself

For teams with in-house integration capacity. You get the full product plus the docs - your team wires up the mailbox and ERP.

01
Licenseincluded
full product, every feature
02
Docs & APIincluded
mailbox, ERP and webhook guides
03
Implementation by OWOWtailored
optional add-on

Pick it up with your own IT team. We stay reachable for questions.

included

We help integrate it

We do the ERP connection and the custom work. From signature, six to ten weeks to your first live order.

01
Discovery€5,000
3 weeks - scoping
02
Integrationtailored
mailbox + ERP API
03
Customizationstailored
per customer
04
Onboardingfree
team training

Includes onboarding for your back-office.

6–10 weeks to your first live order
Live
11FAQ

What we get asked most.

  • Fixed monthly fee, no surprises per token or credit. The size of that monthly fee is set during discovery - it depends on your order volume and complexity (line count, attachments, ERP integration, customisation). Transparent, but set after discovery, not before.

  • Every field carries a confidence score. Below a threshold it’s flagged for review. And nothing reaches your ERP without someone on your team hitting “approve”.

  • Yes. We’re building Ordermind specifically for sectors with heavy customization - blinds, steel processing, project lighting. We roll out in phases: orders with clear structure first, then the exceptions step by step.

  • Almost always. There’s usually a web API, an import path or a direct database connection. We map it during discovery and quote the custom work separately.

  • Yes. Ordermind connects via Microsoft Graph on your existing shared mailbox. Customers and suppliers notice nothing.

  • Six to ten weeks to your first live order. We start with a focused pilot on one order type and expand from there.

  • SAP and Microsoft Navision are standard. Organi OLS, King, Exact, AFAS, Isah, Ridder iQ and Trimergo are on the roadmap. For other ERPs we scope and build the integration during integration phase.

  • No. Your data stays yours, inside your tenant. We don’t train on customer data without explicit opt-in.

  • Your existing process keeps working - the mailbox is still the mailbox. We run in parallel, so we’re not a single point of failure.

  • NL, EN, DE and FR work out of the box. Other languages on request.

  • Ordermind handles the typing. Your team handles the approval and stays in control - reactive work becomes productive work. That’s what customers describe as the biggest gain after three months.

  • Every extraction, rule and approval is logged in your tenant - exportable and documented. Your team owns the data and the process. We maintain the model, but everything Ordermind does is auditable end-to-end.

Ready to take the retyping out?

Book a 30-minute demo.

We’ll run Ordermind on a real order from your own mailbox. Concrete, no slides. If it fits, we talk about discovery. If it doesn’t, we’ll tell you straight.

30 minlive on your order
No slidesor canned demos
Replywithin 1 business day